The people I dealt with while finding a bike for my price range/and aesthetic taste were wonderful. i was a newbie into cycling so I had a ton of questions. They answered them all and explained what was what, what I needed to go with, what was more important than the others and I walked out of there with a smile on my face and 4K missing from my wallet. Money well spent. I bought a Scott CR1 pro from them and am completely in love with it. this bike is a beast, handles everything I throw at it (i am not a light guy) and keeps trucking. I have about 2k miles on it now and things are perfect with it.
When I moved back home from Vegas last June, my friend had recently gotten into cycling and suggested I give er a go. He had a great experience with BB&B so I went in and tried my luck.
Make sure you sign up for there rewards program. I think you get 10% store credit of whatever you spend per year. and the coupon ships in the fall if I am not mistaken.
I am very impressed with all aspects of the store. Customer service, product knowledge and selection are huge in any retail environment, and they handle their biz. Its the only bike shop I will go to in Mass.
I won't go anywhere else. I make the drive up to the Berkshires just a few times a year and after buying my bike at Berkshire Bike & Board, I will never go anywhere else. Went in with my bike for a tune up and heard it would be a long wait, high demand for an incredible staff. I wanted to hit the trails THAT day so one of the employees, a TEEN, did some quick adjustments and a lube in 5 minutes so I could ride. Awesome stuff! Great people!
I have purchased bikes from Berkshire Bike and Board over many years, as my enthusiasm for cycling grew. I have always received excellent advice from the store's friendly, knowledgeable staff. The mechanics and sales staff are all excellent. The bike fit process is done very carefully, taking account of each client's cycling experience, flexibility, objectives, and any special health issues. The store runs weekly rides for cyclists at all levels. This is a great bike store.
I went home on Vacation recently and rented a bike and they gave me a great deal on the rental for 2 and a half weeks and were always great to deal with. I am tad snobby, and they handle it. Thanks guys! You are the best.
Proper bike shop, the staff couldn't have been more friendly or passionate about biking.
I'm a proud patron of Berkshire Bike and Board, I'll never go anywhere else for anything bike related. I bought my last 2 bikes from them as well as my wife's bike, all great deals from a great selection of bikes as well as unparalleled customer service. Hands down the freindliest and most helpful staff I've ever had the pleasure of dealing with in my life. My bike is there now being fixed and upgraded after I trashed it at thunder mountain, and I know when I get it back it'll be better than new because that's the kind of service and quality I know I can expect every time I go. If you need a new bike, some work done on your current bike, or just some helpful and friendly advice, this is definitely the place to go.
The store has a great selection of mountain, road, hybrid, kids bikes, accessories, and is a great snowboard shop during the winter.
Berkshire Bike Board is a US Bicycle Store based in Great Barrington, Massachusetts. Berkshire Bike Board is located at 29 State Rd, Great Barrington, MA 01230, USA.
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